Heather R Younger, J.D., CSP is a trusted contributor to leading news outlets, like Forbes, Fast Company, Bloomberg, NBC and ABC and one of the world’s leading experts on Caring Leadership® and active listening at work. She is the visionary Founder and CEO of Employee Fanatix, a preeminent employee engagement and workplace culture consulting firm to Fortune 100 companies. Employee Fanatix conducts annual research on workplace culture, relying on employee voices for what is relevant now, to help companies redefine their culture strategy. Heather has personally read over 30,000 employee surveys and facilitated over 100 employee focus groups, including her signature “Art of Active Listening Sessions.”

With over 25 years of successfully managing teams, she has worked in customer experience, sales and large account management for multi-million dollar accounts and multiple industries such as tech, staffing, healthcare, professional services, the public sector and the financial sector. She’s a renowned keynote speaker, drawing insights from current data and putting into practice what she teaches in her Caring Leadership Transformation Model™. Heather is an award-winning leader in the area of Employee Engagement, as recognized by Inspiring Workplaces, is a LinkedIn Learning course partner, three-time best-selling author, TEDx speaker, and the host of the popular “Leadership With Heart” podcast.